An AI agency designs and operates AI solutions that automate work and support decisions. AI agents are autonomous programs that plan and execute tasks while drawing on knowledge and tools – for SEO, Google Ads, e-commerce analysis or customer service. Sharobella is an AI agency in Vienna that builds its own AI infrastructure and puts it to work for clients.
AI agents go beyond a simple chatbot: they break a task into steps, gather the information they need (e.g. from a knowledge graph or client data), use tools and deliver a result – supervised by humans. At Sharobella, specialist agents run for ads, SEO, e-commerce and project management, with human-approval guardrails before anything is sent.
Use cases for AI agents
- SEO & GEO: audits, content optimization and visibility in AI search engines.
- Google & Meta Ads: analysis of large search-term volumes and grounded optimization suggestions.
- E-commerce: product data, recommendations and conversion optimization.
- Customer service: reply drafts a human approves before sending.
- Automation: recurring processes across store, CRM and marketing.
Most agencies use AI tools. Sharobella builds the infrastructure others buy in: a Neo4j knowledge graph, Qdrant vector search and autonomous agents powered by Claude, connected via the Model Context Protocol (MCP). These systems are grounded in client data – recommendations come with evidence, not guesswork. More on our technology page and AI agency Vienna.
Want to put AI agents to work in your business? More about our AI agency Vienna or request a consultation.