AI agents for sales and customer service
An AI agent for sales and customer service advises your customers in your shop, on WhatsApp, by email and on the phone. It works with your real product, order and customer data and hands over to your team when a person should take over. Sharobella builds these agents individually for each client, for companies around the world.
Agents in almost everything we do for our clients
We use AI agents in almost everything we do for our clients: in sales, in service and in repetitive office work. Every client has different products, systems and processes, so we build each agent for that client instead of selling a ready-made package.
Agents that sell
For your website or your shop.
Sales adviser in the chat
Catalogue sync
Leads with the full conversation
Catalogue and map in the chat
Agents that look after customers
On the channels your customers already use to reach you.
Phone
Shop, agent and marketing from one team
The team that builds shops and runs campaigns here also works on the agent. So the agent knows the shop and the campaigns: when a promotion runs, it knows the offer behind it and advises accordingly. What customers ask in the chat goes back into the shop and the advertising. If you buy shop, chat and advertising from three vendors, you have to make that connection yourself.
That holds for our clients wherever they are. More on the shop side: e-commerce agency and Shopify agency (official Shopify Partner).
Integration, internal work and support
CRM, ERP and existing tools
Internal AI chat
Documents and invoices
Replacing legacy systems
Conversation insights
Workshops and ongoing support
What the agent may do on its own
We set that with you before it goes live. The agent changes nothing in your shop, your prices or your campaigns unless a person approves. In service, you decide which answers it gives itself and which land with your team as drafts. If an answer is not secured, it hands over to a person.
How we start
- Free first call. We work out which requests and processes the agent should take on and which systems it needs.
- Fixed-price offer. You see the scope, channels and integrations before work begins.
- Build and test. We build the agent, connect your systems and test it with real questions from your business.
- Rollout and support. A workshop for your team, go-live, then ongoing adjustment.
Frequently asked questions about AI agents
Further reading: AI agency · AI consulting · E-commerce agency · Shopify agency · Social media agency.